FAQyoos

Q. What services do you offer?
A. We provide interior painting services of all kinds, from standard painting to faux finishing and effects, wall repairs from minor patching to skim coating and wallpaper hanging and removal.

Q. Do you serve all 5 boroughs?
A. For the time being, we only serve the downtown area of Brooklyn and Manhattan up to Harlem.

Q. Are you insured?
A. Yes, we are equipped with the industry standard in General Liability coverage as well as Workers Compensation Insurance.

Q. How do I get an estimate and how much is it?
A. Estimates are free and we encourage scheduling a walk-through with us at your space since there are often many details to consider. Contact us via phone or email. After we’ve met and discussed the scope of work for your project, we’ll email a written proposal for your approval generally within 1-3 business days.

Q. Do I have to buy my own paint and materials?
A. No, we provide for all paint, materials, labor and taxes within our bid as well as picking it up and delivering it all to the jobsite.

Q. What brand of paint do you use?
A. Although we are always researching for new and improved products, we currently use Benjamin Moore Aura and Regal line coatings, which have some of the lowest VOC (volatile organic compounds) content available as well as unbeatable durability and coverage. We are also willing to work with Benjamin Moore Natura, Eco-Spec and other environmentally friendly brands like Farrow & Ball and Fine Paints of Europe.

Q. Do you paint or re-finish furniture?
A. No, for now we do not have shop space and we do not provide this service.

Q. What if I can’t decide on a color?
A. If you are having trouble making up your mind with the overwhelming selection of colors available to consumers these days, we’ve worked with several top notch Interior Designers we can recommend to help you through the process. If you are feeling like more of a DIY-er, you may find a visit to your local Janovic or the Benjamin Moore website helpful.

Q. If I accept your bid proposal, how do we proceed?
A. You provide us with any insurance information required by your building and a contact to send it to, if applicable. We then agree via written contract to commence the scope of work on an agreed upon date, after which we collect a 50% deposit in the form of cash, credit card or check. Finally, we get started while you relax and go about your daily business.

Q. What do I need to do to prepare my space for painting?
A. If your space isn’t empty then you must do the following:
1. Put away any delicate or breakable items (picture frames, flower vases, knick-knacks, toiletries, artwork, etc.) occupying wall, shelf, table or counter space.
2. Any closets, cabinets or wall units that are part of the scope must have all of their contents removed and put elsewhere.
3. Any remaining belongings and furniture should be put into the center of the room, away from the walls with a perimeter of 3 to 4 feet of empty space surrounding it.
If the ceilings are part of the scope, then the height of stacked items should not exceed 5 feet. Depending on the size of the room, it may be necessary to make several smaller stacks to allow proper access to the ceiling.
For your convenience, we also can also provide this service for a fee that corresponds to the volume of personal belongings and furniture we’ll be responsible for re-arranging.
We will then, prior to surface prep, make your whole space look like a huge gift by masking everything with a combination of brown craft paper, plastic, painter’s tape and/or drop cloths, thereby sealing your belongings into a virtually dust free, paint safe cocoon.
Once work is finished and we’ve cleaned up, we will then unwrap your space so that you may return everything to its place.

Q. If my renovation involves work being done by another or several other contractors, what order should the work be done in? Or who should go first?
A. For our part, whenever possible, we like to go last and we prefer to have the run of the place. We’ve found that although it’d probably be easier and less time consuming to paint before the floor is re-finished or the cabinets are installed, we are entirely more meticulous than every other contractor we’ve shared space with.
We can say with confidence, when we’re finished, it will look as though the room has painted itself. Whereas, if we aren’t the last element of your renovation, you’ll likely find the electrician’s grubby handprints, the floor guy’s sawdust and stain or the carpenter’s scuffs from carrying hardware through your tiny hallway, on your freshly painted walls.